Shipping Information

Our goal is to offer you the best shipping options, no matter where you live. We deliver to customers across different regions and strive to provide reliable shipping service for every order.

Order Delivery Time

The time frame of an order delivery is divided into two parts:

• Processing time: 3–7 business days
• Shipping time: 14–30 business days

Shipping Methods

Most U.S. orders are fulfilled from our California-based fulfillment center and shipped through reliable carriers such as USPS, DHL Express, or other available local carrier services. The final carrier will be selected based on the destination, package weight, delivery option, and carrier availability at checkout.

Shipping Fee

Shipping fees are calculated at checkout based on the order destination, product weight, and available shipping method.

If free shipping or special shipping promotions are available, they will be clearly displayed on the checkout page before payment.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.

Contact Us

If you have any questions about shipping, please contact us at info@taigepets.com.